A: Wallhogs provides enlarged digital printing services on several types of material to include:

1. 4 Mil Matte White Reusable Wall Vinyl for Wallhog Custom/In-Stock Graphics (Interior Use Only)
• Is easily removed from smooth, painted surfaces without leaving any residue
• Can be repositioned numerous times for easy relocation
• Stores easily on original backing material
• Scratch and water resistant inks for easy cleaning and maintenance
• Several sizes available ranging from Piglet (24") up to Hogg (84")
• NOT FOR USE ON TEXTURED WALLS. Also, if area has recently been painted, paint must be allowed to cure 30 days prior to installing your wall graphic.
2. Reusable polyester fabric for Wallhog Custom/In-Stock Graphics (Interior or Exterior Use)
• Adheres to nearly any surface - indoor or outdoor (longevity varies on bare brick, cinder block and stucco).
• Indestructible - Treated to be waterproof, UV, chemical and wrinkle resistant.
• Reusable - Can be moved over and over again (our tests proven up to 200 moves).
• Stores easily on original backing material
• Several sizes available ranging from Piglet (24") up to Hogg (84")
3. 18 Mil Premium Glossy Photobase Paper for Custom/In-StockPosters (Interior Use Only)
• Sturdy paper that is water resistant for easy care-free maintenance
• Several sizes available ranging from Piglet (24") up to Hogg (84")
4. 20 Mil Semi-Gloss Fine Art Canvas for Canvas Prints Ready to Frame (Interior Use Only)
• Several sizes available ranging from Piglet (11"x14") up to Hogg (24"x36")

1. Custom Reusable Vinyl Wallhog
• 12" Minihog., $12.99
• 24" long side, $29.99
• 36" long side, $41.99
• 48" long side, $54.99
• 60" long side, $64.99
• 72" long side, $79.99
• 84" long side, $89.99
2. Custom Reusable Photo-Tex Wallhog
• 12" Minihog., $19.99
• 24" long side, $39.99
• 36" long side, $54.99
• 48" long side, $74.99
• 60" long side, $89.99
• 72" long side, $99.99
• 84" long side, $119.99
3. Custom Wallhog Glossy Poster
• 24" long side, $19.99
• 36" long side, $31.99
• 48" long side, $44.99
• 60" long side, $54.99
• 72" long side, $64.99
• 84" long side, $74.99
4. Custom Wallhog Canvas Print
• 11" x 14",, $19.99
• 12" x 16",, $29.99
• 18" x 24",, $39.99
• 24" x 36",, $49.99

A: Wallhogs Graphics Specialists perform background removal FREE of charge, however if you require additional editing we do offer Graphics Creation and Editing Services at an industry standard of $65 per hour.

A: Maximum sizes for single piece reusable vinyl, Photo-Tex and glossy poster prints are (larger multi-piece prints available by contacting Wallhogs Customer Service at 877-900- 4647 or via email at cs@wallhogs.com):

• 10"x12"
• 24"x24"
• 36"x36"
• 48"x52"
• 60"x52"
• 72"x52"
• 84"x52"

Maximum sizes for canvas prints are:

• 11"x14"
• 12"x16"
• 18"x24"
• 24"x36"

A: Wallhogs accepts any of the following file formats:

• .jpg
• .eps
• .pdf
• .tiff
• .svg
• .psd

There are two types of graphics file formats; raster or bitmapped and vector. Following are suggested file submission standards:

• Raster or bitmapped images are digital photographs or scanned images. These files normally have an extension of .jpg or .tiff. Either file format will work, however the higher the resolution of the file the better.
• Raster or bitmapped artwork created in a program such as Adobe Photoshop will have file extensions of .jpg, .tiff or .psd. These files can be submitted in any of these formats, however we suggest a resolution of 300 dpi.
• Vector based images or artwork are normally created in programs like Adobe Illustrator or CorelDraw. These files have extensions such as .eps, .pdf or .svg. Any logos, text or solid color artwork is best submitted in one of these three file formats.

A:Following are guidelines that should be used to qualify your image:

• Digital Photos – image must meet minimum resolution requirement of 2048x1536 and subject to be printed should encompass at least 50% of the entire photo.
• Scanned Images – image must be scanned at 300 dpi to even be considered for reproduction. Wallhogs recommends image be scanned as a .tiff or .jpg.
• Logos or Artwork – images produced as artwork in raster based programs such as Adobe Photoshop must be submitted at 300 dpi. Images submitted as vector images must be submitted as .eps or .svg files.

A: Subject to be reproduced in photo or artwork should encompass, at least, 50% of the entire photo or canvas and meet the following resolution requirements:

• Digital Photos – minimum resolution of 2048x1536 is required for upload to your Wallhogs account. Any image not meeting the minimum requirement will not upload. A 2048x1536 resolution is available on any digial camera with a MegaPixel rating of 3 or higher (review your camera manual to determine the correct setting on your camera).
• Scanned Images – minimum of 300 dpi scan is required for upload and Wallhogs recommends image be scanned as a .tiff or .jpg.
• Logos or Artwork – Any raster artwork must be submitted at 300 dpi and meet minimum pixel dimensions of 2048x1536. Vector artwork requires no minimum resolution requirements.

Remember – the output quality is only as good as the input quality of the image.

Use the following table to determine print quality for your image.

A: The printed image will appear fairly close to the image on your computer screen. Computer screen and printer resolutions are different, wherein computers use ppi (pixels per inch) to display text or images while printers utilize dpi (dots per inch) to print. Keep in mind computer monitors also backlight the image on your screen whereas printing on different materials and finishes (matte, satin, gloss, etc.) will also affect the appearance of the finished product.

A: You may upload a maximum of 25 images into your account and each image may be a maximum of 35MB in size. If you are placing a bulk order of more than 25 images you may contact our Customer Service Department at cs@wallhogs.com to obtain our FTP server information.

A: Wallhogs accepts credit cards as well as payment through PayPal. The following forms of payment are accepted:

• Visa
• MasterCard
• Discover
• American Express
• Electronic Checks (through PayPal)
• PayPal Account

A: Yes. Simply enter the quantity of each item you wish to order during the order process.

A: Due to the quick turn-around times we can only accept changes or cancellations within the first 12 hours you place your order.

A: Yes. Simply follow the instructions during the order process.

A: Yes, but only within the first 12 hours that you have placed your order.

Yes. However, the only proofs we seek approval for are the Reusable Vinyl & Photo-Tex Wallhogs. This ensures that we have removed the image(s) you requested from your photo and what you approve is what is to be printed. Proofs are emailed to you within 24-48 hours after your order is submitted and we have processed the image.

PLEASE ENSURE YOUR EMAIL SPAM FILTER WILL ALLOW MAIL FROM CS@WALLHOGS.COM TO DOWNLOAD. ALL PROOFS ARE SENT FROM THIS ADDRESS. FAILURE TO ALLOW ANY MAIL FROM US THROUGH MAY RESULT IN THE DELAY OF YOUR ORDER BEING PROCESSED.

A: You can be assured our checkout process is very secure. We use the latest SSL (secure socket layer) to process your order.

A: As we produce all orders submitted within a 3-5 day timeframe it would be difficult to keep a database updated with the exact status of every order. We do however provide you with a general status and you may review the status by logging into your account and selecting the View My Orders option. Following is the key used to determine status:

• Approved Pending Processing – indicates your order was received by our systems and is currently awaiting processing by our Graphics Department.
• Approved Pending Customer OK – image has been processed and uploaded to your account for review and approval. Login to your account and select the Image Approval option.
• Approved Pending Ship – image is currently in our Production or Quality Assurance Department.
• Shipped – order shipped and date order shipped.
• Cancelled – order cancelled by customer.
• Denied – during checkout process credit card was denied.

If you have any concerns or questions pertaining to your order please contact us at cs@wallhogs.com. Once your order is processed and shipped you will receive an email containing the USPS tracking number, date shipped and address shipped to.

A: All packages are shipped via the United States Postal Service. Both Priority (3 day) and Express (Overnight) are offered.

Delivery times will vary according to the type of shipping selected and the distance as compared to Wallhogs, which is located east of Pittsburgh, Pennsylvania. USPS Priority is a three day service (sooner the closer you are located to Pittsburgh, Pennsylvania) while USPS Express is Overnight.

A: Wallhogs offers United States Postal Service shipping worldwide.

A: Our business hours are Monday thru Friday from 8 a.m. to 5 p.m. Eastern Standard Time.

A: We deliver high–quality products and services – and we do so with a full 30 day money back guarantee for any products you receive that differ materially from your original image, or if the goods are otherwise flawed. However, during the image approval process, if you approve an image we feel is questionable (you are notified in the comments section of the approval proof) no return will be accepted.

All we ask is that you notify Wallhogs at rta@wallhogs.com to obtain an RTA number before returning any goods to ensure that your return is handled quickly and accurately.

A: Yes. Please contact us prior to placing any large volume orders. We will immediately provide you with a customized estimate.

A: Yes, but only on orders shipped to an address within the state of Pennsylvania.