A: Wallhogs provides enlarged digital printing services on several types of material to include:

1. 4 Mil Matte White Reusable Wall Vinyl (Interior Use Only)
• Is easily installed and removed from smooth, painted surfaces without leaving any residue
• Can be repositioned up to five times for easy relocation
• Stores easily on original backing material
• Scratch, water and UV resistant inks for easy cleaning and maintenance
• Several sizes available ranging from 12" up to 84"
• NOT FOR USE ON TEXTURED WALLS. Also, if area has recently been painted, paint must be allowed to cure 30 days prior to installing your wall graphic.
2. Reusable Photo-Tex Polyester Fabric (Interior or Exterior Use)
• Adheres to nearly any surface - indoor or outdoor (longevity varies on bare brick, cinder block , stucco or extremely rough surfaces).
• Indestructible - Treated to be weatherproof, UV and wrinkle resistant.
• Reusable - Can be moved over and over again (our tests proven up to 200 moves) without leaving any residue.
• Stores easily on original backing material
• Semi-gloss finish providing for more vibrant colors
• Printed Photo-Tex can be back-lit illuminated
• Several sizes available ranging from 12") up to 84"
3. 10 Mil Premium Glossy Photobase Paper (Interior Use Only)
• Sturdy paper that is water resistant for easy care-free maintenance
• Several sizes available ranging from 24" up to 84"
• High white point providing for more vibrant colors



Special Services



4. Wallhogs offers the following services for our customers. You must contact one of our customer Service Representatives to schedule these options.
• Hi-resolution scanning: $10 per image
• Pantone Color Matching: $10 per color (only available for vector files)
• Color Correction: $10 per image (only available for raster/bitmap files)
• Text Creation/Layout: $10 per image
• Graphics Nesting/Layout: $10 per image
• Graphics Creation/Editing: $65 per hour
• Rush Production – 36 hours: 30% surcharge ($25 minimum)
• Extreme Rush Production – 24 hours: 100% surcharge

1. Custom Reusable Vinyl Wallhog
• 12" long side by up to 10” on second dimension, $12.99
• 24" long side by up to 24” on second dimension, $29.99
• 36" long side by up to 36” on second dimension, $41.99
• 48" long side by up to 52” on second dimension, $54.99
• 60" long side by up to 52” on second dimension, $64.99
• 72" long side by up to 52” on second dimension, $79.99
• 84" long side by up to 52” on second dimension, $89.99
2. Custom Reusable Photo-Tex Wallhog
• 12" long side by up to 10” on second dimension, $19.99
• 24" long side by up to 24” on second dimension, $39.99
• 36" long side by up to 36” on second dimension, $54.99
• 48" long side by up to 52” on second dimension, $74.99
• 60" long side by up to 52” on second dimension, $89.99
• 72" long side by up to 52” on second dimension, $99.99
• 84" long side by up to 52” on second dimension, $119.99
3. Custom Wallhog Glossy Poster
• 24" long side by up to 24” on second dimension, $19.99
• 36" long side by up to 36” on second dimension, $31.99
• 48" long side by up to 48” on second dimension, $44.99
• 60" long side by up to 48” on second dimension, $54.99
• 72" long side by up to 48” on second dimension, $64.99
• 84" long side by up to 48” on second dimension, $74.99
4. Special Services
• Hi-resolution scanning, $10 per image
• Pantone Color Matching, $10 per color
• Color Correction, $10 per image
• Text Creation/Layout, $10 per image
• Graphics Nesting/Layout, $10 per image
• Graphics Creation/Editing, $65 per hour
• Rush Production – 36 hours, 30% surcharge ($25 minimum)
• Extreme Rush Production – 24 hours, 100% surcharge

A: Wallhogs Graphics Specialists perform background removal FREE of charge, however if you require additional editing we do offer Graphics Creation and Editing Services at the industry standard of $65 per hour. Contact one of our Customer Service Representatives for more information.

A: Maximum sizes for single piece reusable vinyl, Photo-Tex and glossy poster prints are (larger multi-piece prints available by contacting Wallhogs Customer Service at 877-900- 4647 or via email at cs@wallhogs.com):

• 12" longest side by up to 10” on second dimension
• 24" longest side by up to 24” on second dimension
• 36" longest side by up to 36” on second dimension
• 48" longest side by up to 52” on second dimension
• 60" longest side by up to 52” on second dimension
• 72" longest side by up to 52” on second dimension
• 84" longest side by up to 52” on second dimension

Maximum sizes for Wallhogs glossy poster prints are:

• 24" longest side by up to 24” on second dimension
• 36" longest side by up to 36” on second dimension
• 48" longest side by up to 48” on second dimension
• 60" longest side by up to 48” on second dimension
• 72" longest side by up to 48” on second dimension
• 84" longest side by up to 48” on second dimension

All images are printed in proportion and not distorted.

A: Wallhogs accepts any of the following file formats:

• .jpg
• .eps
• .pdf
• .tiff
• .svg
• .psd
• .ai

A: There are two types of graphics file formats; raster or bitmapped and vector. Following are suggested file submission standards:

• Raster or bitmapped images are digital photographs or scanned images. These files normally have an extension of .jpg or .tiff. Either file format will work, however the higher the resolution of the file the better. Photos require a minimum pixel dimension of 2048x1536, while scanned images must be submitted at 300 dpi.
• Raster or bitmapped artwork created in a program such as Adobe Photoshop will have file extensions of .jpg, .tiff or .psd. These files can be submitted in any of these formats, however we suggest a resolution of 300 dpi.
• Vector based images or artwork are normally created in programs like Adobe Illustrator or CorelDraw. These files have extensions such as .eps, .ai, .pdf or .svg. Any logos, text or solid color artwork is best submitted in one of these four file formats.

A: These types of file formats are all proprietary to the respective companies that created them. Without a license to utilize elements from their programs (such as Adobe Illustrator, Adobe Photoshop, CorelDraw, etc) it is not possible to display the image. As theses companies require a tremendously large licensing fee we have decided not to pursue this avenue. Instead, your original file name is displayed with your images once uploaded to your account so they may be easily identified for ordering.

A:Following are guidelines that should be used to qualify your image:

• Digital Photos – image must meet minimum resolution requirement of 2048x1536 and subject to be printed should encompass at least 50% of the entire photo.
• Scanned Images – image must be scanned at 300 dpi to even be considered for reproduction. Wallhogs recommends image be scanned as a .tiff.
• Logos or Artwork – images produced as artwork in raster based programs such as Adobe Photoshop must be submitted at 300 dpi. Images submitted as vector images must be submitted as .eps, .ai, .pdf or .svg files.

A: Subject to be reproduced in photo or artwork should encompass, at least, 50% of the entire photo or canvas and meet the following resolution requirements:

• Digital Photos – minimum resolution of 2048x1536 is required for upload to your Wallhogs account. Any image not meeting the minimum requirement will not upload. A 2048x1536 resolution is available on any digital camera with a MegaPixel rating of 3 or higher (review your camera manual to determine the correct setting on your camera).
• Scanned Images – minimum of 300 dpi scan is required for upload and Wallhogs recommends image be scanned as a .tiff.
• Logos or Artwork – Any raster artwork must be submitted at 300 dpi and meet minimum pixel dimensions of 2048x1536. Vector artwork requires no minimum resolution requirements.

Remember – the output quality is only as good as the input quality of the image.

Use the following table to determine print quality for your image.

A: The printed image will appear fairly close to the image on your computer screen. Computer screen and printer resolutions are different, wherein computers use ppi (pixels per inch) to display text or images while printers utilize dpi (dots per inch) to print. Keep in mind computer monitors also backlight the image on your screen whereas printing on different materials and finishes (matte, satin, gloss, etc.) will also affect the appearance of the finished product.

A: You may upload a maximum of 25 images into your account and each image may be a maximum of 35MB in size. If you are placing a bulk order of more than 25 images you may contact our Customer Service Department at cs@wallhogs.com to obtain our FTP server information.

A: Wallhogs accepts credit cards as well as payment through PayPal. The following forms of payment are accepted:

• Visa
• MasterCard
• Discover
• American Express
• Electronic Checks (through PayPal)
• PayPal Account

A: Yes. Simply enter the quantity of each item you wish to order during the order process.

A: Due to the quick turn-around times we can only accept changes or cancellations within the first 12 hours you place your order.

A: Yes. Simply follow the instructions during the order process.

A: During the checkout process of ordering each image you are presented with a page requiring selections for; printing image as-is or as a cutout, proof or no proof and a box for any special instructions.

A: Yes, but only within the first 12 hours that you have placed your order.

Yes, if you select this option during the checkout process. However, the only proofs we seek approval for are the Reusable Vinyl & Photo-Tex Wallhogs. Other instances where we may seek proof approvals are when our graphics team feels an image is questionable for enlargement and printing, or when we need to crop a large portion of an image for a glossy poster print. Proofs are uploaded into your Wallhogs account within 24-48 business hours after your order is submitted and our servers automatically generate an email that alerts you the proof is ready for review. Simply login to your account and select the “Image Approvals” option to review.

PLEASE ENSURE YOUR EMAIL SPAM FILTER WILL ALLOW MAIL FROM GRAPHICS@WALLHOGS.COM TO DOWNLOAD. ALL PROOFS ARE SENT FROM THIS ADDRESS. FAILURE TO ALLOW ANY MAIL FROM US THROUGH MAY RESULT IN THE DELAY OF YOUR ORDER BEING PROCESSED.

A: Once our graphics specialists upload your proof our servers automatically generate the alert email and send it to the address used to create your Wallhogs account. With the number of different ISP’s and spam filtering software it is difficult to ensure all customers receive this alert. Many times the ISP’s maintain their own spam folder that filters, what they believe, to be spam. In this instance the mail never reaches our customers and we are unable to bypass this issue. We are aware several ISP’s have labeled Wallhogs as spammers and our IT department has attempted to resolve this issue, however once a company is categorized as a spammer it is very difficult to be removed from that list. The only course of action we have at this point is to recommend you simply login to your account within 24 hours to determine if your proofs are available.

A: You can be assured our checkout process is very secure. We use the latest SSL (secure socket layer) to process your order. Out site has also been authenticated by Equifax for secure checkout.

A: As we produce all orders submitted within a 3-5 day timeframe it would be difficult to keep a database updated with the exact status of every order. We do however provide you with a general status and you may review the status by logging into your account and selecting the “View My Orders” option. Following is the key used to determine status:

• Approved Pending Processing – indicates your order was received by our systems and is currently awaiting processing by our Graphics Department.
• Approved Pending Customer OK – image has been processed and uploaded to your account for review and approval. Login to your account and select the Image Approval option.
• Approved Pending Ship – image is currently in our Production or Quality Assurance Department.
• Shipped – date order shipped, as well as tracking number.
• Cancelled – order cancelled by customer.
• Denied – during checkout process credit card was denied.

If you have any concerns or questions pertaining to your order please contact us at cs@wallhogs.com. Once your order is processed and shipped you will receive an email containing the USPS tracking number.

A:Wallhogs utilizes the services of both the United States Postal Service and UPS. USPS 3 Day Priority Service is our standard and the most inexpensive, however you may also select from several UPS services to include; Ground, 3 Day, 2 Day and Next Day.
     Wallhogs also ships internationally and strictly utilizes the United States Postal Service International Priority (10-15 day service) or International Express (7-10 day service). Pricing does not include duties or taxes.

Delivery times will vary according to the type of shipping selected and the distance as compared to our facility, which is located 25 miles east of Pittsburgh, Pennsylvania. USPS Priority is a three day service (sooner the closer you are located to Pittsburgh, Pennsylvania) while UPS Ground is a five to seven day service. All other UPS services state their maximum delivery time according to shipping method selected.
     International orders are shipped via the United States Postal Service either via International Priority (10-15 day delivery) or International Express (7-10 day delivery).

A: Wallhogs offers United States Postal Service International Priority and International Express shipping worldwide. This option can be selected during the checkout process. International Priority shipping is a 10-15 day delivery, while International Express is a 7-10 day delivery.

A: Shipping costs will vary according to the size and number of prints ordered, as well as the zone your zip code is located in compared to our shipping facility in Pittsburgh, Pennsylvania. As our systems are tied directly into both the USPS and UPS systems, you can place a mock order to determine shipping. Simply place the items in your card, enter your shipping address and you are presented with costs for all shipping alternatives.

A: Our business hours are Monday thru Friday from 9 a.m. to 5 p.m. Eastern Standard Time.

A: If you find a lower price anywhere else on an identical item within 10 days of your purchase, we will refund you the difference, plus present you a coupon for 10% off your next purchase at Wallhogs. Our marketing team must be able to verify the authorized U.S. competitor price and it must be for the same material and exact size.
      When calculating a price match, we will deduct any coupons or discounts to arrive at a net price. For example, if you buy a print from us for $100 and we offer a 15% discount, the net price is $85. If another company’s price is $85 or more, we will not match the price. Another example: if you buy an item from us for $100 and you have a $10 coupon, the net price is $90. If another company’s price is $84, the price match difference is $6 and this is the amount you would be credited.
      Wallhogs will not price match guarantee buy one/get one free advertisements, advertisements that require a purchase in order to receive the advertised price or competitors' misprinted" advertised prices.

A: We deliver high–quality products and services – and we do so with a full 30 day money back guarantee for any products you receive that differ materially from your original image, or if the goods are otherwise flawed. However, during the image approval process, if you approve an image we feel is questionable (you are notified in the comments section of the approval proof) no return will be accepted.

All we ask is that you notify Wallhogs at rta@wallhogs.com to obtain an RTA number before returning any goods to ensure that your return is handled quickly and accurately.

A: Yes. Please contact one of our Customer Service Representatives prior to placing any large volume orders. Large volume orders are considered 10+ prints.

A: Yes, but only on orders shipped to an address within the state of Pennsylvania.