A: Wallhogs is offering a partnership to any photographer who wishes to offer Wallhogs to their customers. We offer photographers a global discount wherein they are able to resale the Wallhogs to their customers. Simply sign up for the free account and begin.

A: Wallhogs offers all photographers a global 20% discount.Photographers in turn may then resale at retail or, in many cases, mark-up the Wallhogs to their customers.Simply complete the registration for a FREE account and the 20% discount will be enabled within 24 hours.

A: Yes.

A: Yes. Bulk discounts for photographers require a minimum order of $10,000. Bulk orders are processed manually by our Customer Service Department. Contact Customer Service at cs@wallhogs.com or via our toll free # (877)900-4647

A: Yes. Wallhogs offers several items to assist our partners in marketing and selling Wallhogs to their customers. We offer several FREE downloadable and customizable Adobe Photoshop brochures at the Marketing Materials Section. Also offered at a reduced cost are over a dozen display kits to assist in selling to your customers.

A: If you wish to add your logo to the image prior to submission it will be printed. However, Wallhogs will not include any marketing/sales material pertaining to your business in the shipping package. If you wish Wallhogs to add your logo to the print it will incur a $25 graphics creation charge per print.

A:Due to demand for no-branding from our Preferred Photography Partners Wallhogs tested non-branding of our product through the majority of 2008. We are happy to state the test was a success and we now offer our partners non-branding of Wallhogs on a permanent basis.

A:

1. 4 Mil Matte White Reusable Wall Vinyl for Wallhog Custom/In-Stock Graphics (Interior Use Only)
• Is easily removed from smooth, painted surfaces without leaving any residue
• Can be repositioned numerous times for easy relocation
• Stores easily on original backing material
• Scratch and water resistant inks for easy cleaning and maintenance
• Several sizes available ranging from Piglet (24") up to Hogg (84")
• NOT FOR USE ON TEXTURED WALLS. Also, if area has recently been painted, paint must be allowed to cure 30 days prior to installing your wall graphic.
2. Reusable polyester fabric for Wallhog Custom/In-Stock Graphics (Interior or Exterior Use)
• Adheres to nearly any surface - indoor or outdoor (longevity varies on bare brick, cinder block and stucco).
• Indestructible - Treated to be waterproof, UV, chemical and wrinkle resistant.
• Reusable - Can be moved over and over again (our tests proven up to 200 moves).
• Stores easily on original backing material
• Several sizes available ranging from Piglet (24") up to Hogg (84")
3. 18 Mil Premium Glossy Photobase Paper for Custom/In-StockPosters (Interior Use Only)
• Sturdy paper that is water resistant for easy care-free maintenance
• Several sizes available ranging from Piglet (24") up to Hogg (84")
4. 20 Mil Matte Fine Art Canvas for Canvas Prints Ready to Frame (Interior Use Only)
• Several sizes available ranging from Piglet (11"x14") up to Hogg (24"x36")
Special Products
5. NFL Custom Posters on Premium Glossy Photobase Paper - Framed or Unframed
• 11"x14" offered unframed
• 13"x16" offered framed

A: Retail prices prior to any discounts:

1. Reusable Vinyl Pricing (all prints up to 4.5' wide)
   • 12" - $12.99
   • 24" - $29.99
   • 36" - $41.99
   • 48" - $54.99
   • 60" - $64.99
   • 72" - $79.99
   • 84" - $89.99
2. Custom Reusable Photo-Tex Wallhog
   • 12" - $19.99
   • 24" - $39.99
   • 36" - $54.99
   • 48" - $74.99
   • 60" - $89.99
   • 72" - $99.99
   • 84" - $119.99
3. Glossy Posters (all prints up to 4.5' wide)
   • 24'' - $19.99
   • 36'' - $31.99
   • 48'' - $44.99
   • 60'' - $54.99
   • 72'' - $64.99
   • 84'' - $74.99
4. Fine-Art Canvas Prints
   • 11"x14"- $19.99
   • 12"x16" - $29.99
   • 18"x24" - $39.99
   • 24"x36" - $49.99
5. NFL Custom Posters
• 11" x 14" Unframed, $29.95
• 13" x 16" Framed, $49.95

A: All background removal is performed FREE of charge. However,due to the labor involved for these type of edits/changes we must charge an additional fee of $65.00 per hour. Color matching for vector art will incur a charge of $19.99 per image. Contact our Customer Service Department at cs@wallhogs.com or via our toll free # (877) 900-4647 if you desire to use any of these services.

A: Maximum sizes for single piece reusable vinyl, Photo-Tex and glossy poster prints are (larger multi-piece prints available by contacting Wallhogs Customer Service at 877-900- 4647 or via email at cs@wallhogs.com):

• 10"x12"
• 24"x24"
• 36"x36"
• 48"x52"
• 60"x52"
• 72"x52"
• 84"x52"

Maximum sizes for canvas prints are:

• 11"x14"
• 12"x16"
• 18"x24"
• 24"x36"

Maximum sizes for NFL Custom Posters are:

• 11"x14" Unframed
• 13"x16" Framed

A: Not at this time, however we are working on both reusable venyl and reusable Photo-Tex products for this product line.

A: Wallhogs accepts any of the following file formats:

• .jpg
• .eps
• .pdf
• .tiff
• .svg
• .psd

A: There are two types of graphics file formats; raster or bitmapped and vector. Following are suggested file submission standards:

• Raster or bitmapped images are digital photographs or scanned images. These files normally have an extension of .jpg or .tiff. Either file format will work, however the higher the resolution of the file the better.
• Raster or bitmapped artwork created in a program such as Adobe Photoshop will have file extensions of .jpg, .tiff or .psd. These files can be submitted in any of these formats, however we suggest a resolution of 300 dpi.
• Vector based images or artwork are normally created in programs like Adobe Illustrator or CorelDraw. These files have extensions such as .eps, .pdf or .svg. Any logos, text or solid color artwork is best submitted in one of these three file formats.

A:Following are guidelines that should be used to qualify your image:

• Digital Photos – image must meet minimum resolution requirement of 2048x1536 and subject to be printed should encompass at least 50% of the entire photo.
• Scanned Images – image must be scanned at 300 dpi to even be considered for reproduction. Wallhogs recommends image be scanned as a .tiff or .jpg.
• Logos or Artwork – images produced as artwork in raster based programs such as Adobe Photoshop must be submitted at 300 dpi. Images submitted as vector images must be submitted as .eps or .svg files.

A: Subject to be reproduced in photo or artwork should encompass, at least, 50% of the entire photo or canvas and meet the following resolution requirements:

• Digital Photos – minimum resolution of 2048x1536 is required for upload to your Wallhogs account. Any image not meeting the minimum requirement will not upload. A 2048x1536 resolution is available on any digial camera with a MegaPixel rating of 3 or higher (review your camera manual to determine the correct setting on your camera).
• Scanned Images – minimum of 300 dpi scan is required for upload and Wallhogs recommends image be scanned as a .tiff or .jpg.
• Logos or Artwork – Any raster artwork must be submitted at 300 dpi and meet minimum pixel dimensions of 2048x1536. Vector artwork requires no minimum resolution requirements.

Remember – the output quality is only as good as the input quality of the image.

Use the following table to determine print quality for your image.

A: The printed image will appear fairly close to the image on your computer screen. Computer screen and printer resolutions are different, wherein computers use ppi (pixels per inch) to display text or images while printers utilize dpi (dots per inch) to print. Keep in mind computer monitors also backlight the image on your screen whereas printing on different materials and finishes (matte, satin, gloss, etc.) will also affect the appearance of the finished product.

A: No. We offer background removal at no cost, however any other graphics editing or enhancements incur an additional graphics editing charge of $65 per hour. If you wish to enhance or sharpen the image it must be completed prior to upload of the image to the Wallhogs website.

A: You may upload a maximum of 25 images into your account and each image may be a maximum of 35MB in size. If you are placing a bulk order of more than 25 images you may contact our Customer Service Department at cs@wallhogs.com to obtain our FTP server information.

A: Wallhogs accepts credit cards as well as payment through PayPal. The following forms of payment are accepted:

• Visa
• MasterCard
• American Express
• Electronic Checks (through PayPal)
• PayPal Account

A: 72 business hours for vinyl, glossy posters and canvas. 5 business days for Photo-Tex and 7 business days for NFL Custom Posters. Wallhogs business hours are Monday thru Friday from 8 a.m. to 5 p.m. EST (excluding certain holidays - see holidays under General Questions). The image is processed within the first 24 hours and you are emailed a proof(vinyl cut-outs only) for approval. Once approved it takes another 24-48 hours for production, quality control and shipping. For orders of 10 images or more extra processing time is required. Contact our Customer Service Department for exact times.

IF A FASTER SHIPPING OPTION IS SELECTED PRODUCTION TIME STILL REAMINS 72 HOURS. FASTER SHIPPING OPTIONS DO NOT IMPLY RUSH PRODUCTION SERVICE. RUSH PRODUCTION SERVICE IS AVAILABEL FOR AN ADDITIONAL 30% SURCHARGE (MINIMUM OF $25.00).

A: Yes. However, if you combine several customer orders into a single order and there is an issue with one of the images, it will delay shipment of the entire order. We highly recommend each customers order be placed individually to eliminate any delays in shipment of their product.

A: Yes. Simply enter the quantity of each item you wish to order during the order process.

A: Due to the quick turn-around times we can only accept changes or cancellations within the first 12 hours you place your order.

A: Yes. Simply follow the instructions during the order process.

A: Yes, but only within the first 12 hours that you have placed your order.

A: Yes. However, the only proofs we seek approval for are the Reusable Vinyl & Photo-Tex Wallhogs. This ensures that we have removed the image(s) you requested from your photo and what you approve is what is to be printed. Proofs are emailed to you within 24-48 hours after your order is submitted and we have processed the image.

PLEASE ENSURE YOUR EMAIL SPAM FILTER WILL ALLOW MAIL FROM CS@WALLHOGS.COM TO DOWNLOAD. ALL PROOFS ARE SENT FROM THIS ADDRESS. FAILURE TO ALLOW ANY MAIL FROM US THROUGH MAY RESULT IN THE DELAY OF YOUR ORDER BEING PROCESSED.

A: You can be assured our checkout process is very secure. We use the latest SSL (secure socket layer) to process your order.

A: As we produce all orders submitted within a 3-5 day timeframe it would be difficult to keep a database updated with the exact status of every order. We do however provide you with a general status and you may review the status by logging into your account and selecting the View My Orders option. Following is the key used to determine status:

• Approved Pending Processing – indicates your order was received by our systems and is currently awaiting processing by our Graphics Department.
• Approved Pending Customer OK – image has been processed and uploaded to your account for review and approval. Login to your account and select the Image Approval option.
• Approved Pending Ship – image is currently in our Production or Quality Assurance Department.
• Shipped – order shipped and date order shipped.
• Cancelled – order cancelled by customer.
• Denied – during checkout process credit card was denied.

If you have any concerns or questions pertaining to your order please contact us at cs@wallhogs.com. Once your order is processed and shipped you will receive an email containing the USPS tracking number, date shipped and address shipped to.

NOTE: Expedited production is available at an extra cost of 30%. Please contact us at cs@wallhogs.com for this service.

A: Once our Customer Service department has determined you have a valid bulk order, you will be given access to the Wallhogs ftp server for upload of your images.

A: All packages are shipped via the United States Postal Service. Both Priority (3 day) and Express (Overnight) are offered.

A: Delivery times will vary according to the type of shipping selected and the distance as compared to Wall-Hogs, which is located east of Pittsburgh, Pennsylvania. USPS Priority is a three day service (sooner the closer you are located to Pittsburgh, Pennsylvania) while USPS Express is Overnight.

A: Yes. In order for your customers to receive their product in a timely fashion we will drop ship to them. Simply enter their address into the shipping address field during checkout.

A: Our business hours are Monday thru Friday from 8 a.m. to 5 p.m. Eastern Standard Time Wallhogs also recognizes all holidays and is not open on the following:

• New Year's Day
• Memorial Day
• 4th of July
• Labor Day
• Thanksgiving Day
• Christmas Day

A: We deliver high-quality products and services - and we do so with a full 30 day money back guarantee. If the custom products you receive differ materially from your original image, or if the goods are otherwise flawed, then you may return the custom goods for a full refund, within 30 days of receiving your custom order. However, during the image approval process, if you approve an image we feel is questionable (you are notified in the comments section of the approval proof) no return will be accepted.

All we ask is that you notify Wallhogs at rta@wallhogs.com to obtain an RTA number before returning any goods to ensure that your return is handled quickly and accurately.

A: Yes. Please contact our Customer Service Department prior to placing any large volume orders. We will immediately provide you with a customized estimate.

A: No.